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Getting Your
Treatment

How we can help

If you’ve been prescribed LIVTENCITY, Takeda Patient Support is here to help. Our Patient Support Managers (PSMs) will:

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Work with your insurance provider and specialty pharmacy to help you receive LIVTENCITY

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Help ensure that your medication is delivered on time

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Connect you to co-pay or insurance help, such as the Takeda Patient Support Co-Pay Assistance Program, if you're eligible

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Talking to a Nurse Educator

Nurse Educators are a phone call away. They can help you understand your condition and LIVTENCITY. For medical advice, always speak with your healthcare provider.

To connect with a Nurse Educator, call 1-855-268-1825, Monday through Friday, 8 AM to 8 PM ET.

Frequently asked questions

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At Takeda, we believe that accessing your prescribed Takeda treatment and getting the help you specifically need should be as easy as possible. Our support specialists are here to help you understand your condition, navigate your insurance coverage, and, if needed, provide ongoing support.

To connect with us, call 1-855-268-1825, Monday through Friday, 8 AM to 8 PM ET.

When you’re prescribed a Takeda treatment, Takeda Patient Support is dedicated to getting you the answers, resources, and tools you need. Our support specialists can:

  • Offer insurance and financial assistance options by connecting you to insurance or co-pay help and education
  • Help you get access to your treatment by working closely with your insurance provider
  • Help you understand your condition and your prescribed Takeda treatment and direct you to community support resources and education

To connect with Takeda Patient Support, call 1-855-268-1825, Monday through Friday, 8 AM to 8 PM ET.

To connect with Takeda Patient Support, call 1-855-268-1825, Monday through Friday, 8 AM to 8 PM ET.

If English is not your preferred language, let us know. We may be able to assist you in the language of your choosing.

If you are prescribed a Takeda treatment and enrolled in Takeda Patient Support, we can arrange to have a trained nurse available to help answer your questions about your condition and your treatment. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-855-268-1825.