hero Image hero Image

Frequently
Asked Questions

How Takeda
Patient
Support
can help

OPEN ALL

At Takeda, we believe that accessing your prescribed Takeda treatment and getting the help you specifically need should be as easy as possible. Our support specialists are here to help you understand your condition, navigate your insurance coverage, and, if needed, provide ongoing support.

To connect with us, call 1-866-861-1750, Monday through Friday, 8 AM to 8 PM ET.

When you’re prescribed a Takeda treatment, Takeda Patient Support is dedicated to getting you the answers, resources, and tools you need. Our support specialists can:

  • Offer insurance support by reviewing your coverage and helping you understand what financial options may be available
  • Help you get access to your treatment by working closely with your insurance provider
  • Provide site of care (SOC) support when you need to find an SOC, switch to a new one, or transition to at-home infusions
  • Arrange for nursing support if you have questions about your condition and your prescribed Takeda treatment
  • Direct you to community support resources and education
  • Provide you with tips and timely information throughout your Takeda treatment


To connect with Takeda Patient Support, call 1-866-861-1750, Monday through Friday, 8 AM to 8 PM ET.

To connect with Takeda Patient Support, call 1-866-861-1750, Monday through Friday, 8 AM to 8 PM ET.

If English is not your preferred language, let us know. We may be able to assist you in the language of your choosing.

Financial assistance options and
insurance support

OPEN ALL

If you have been prescribed a Takeda treatment and are enrolled in Takeda Patient Support, our support specialists can review your coverage and help you understand what financial assistance options may be available.

The Takeda Patient Support Co-Pay Assistance Program can help you save on your prescribed Takeda treatment. The program can cover up to 100% of your out-of-pocket co-pay costs, if you’re eligible.* To be eligible for this program, you must:

  1. Be prescribed a Takeda treatment for a condition it’s approved to treat by the Food and Drug Administration (FDA). This is called an “approved indication.” Ask your healthcare provider if you’re not sure.
  2. Have commercial insurance. This includes Health Insurance Marketplace plans.
    • Commercial insurance does not include Medicare, Medicaid, Veterans Affairs (VA), or other federal or state health plans*
  3. Be enrolled in Takeda Patient Support.


The maximum co-pay assistance available annually is $20,000. If you reach the program maximum before the end of the period, Takeda will help you identify programs and resources that may provide you with additional assistance with access to your prescribed Takeda treatment.

See below for terms and conditions.

*IMPORTANT NOTICE: The Takeda Patient Support Co-Pay Assistance Program (the Program) is not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid, Medicare (including Medicare Part D), Tricare, Medigap, VA, DoD, or other federal or state programs (including any medical or state prescription drug assistance programs). No claim for reimbursement of the out-of-pocket expense amount covered by the Program shall be submitted to any third party payer, whether public or private. The Program cannot be combined with any other rebate/coupon, free trial, or similar offer. Co-payment assistance under the Program is not transferable. The Program only applies in the United States, including Puerto Rico and other U.S. territories, and does not apply where prohibited by law, taxed, or restricted. This does not constitute health insurance. Void where use is prohibited by your insurance provider. If your insurance situation changes, you must notify the Program immediately at 1-866-861-1750. Coverage of certain administration charges will not apply for patients residing in states where it is prohibited by law. Takeda reserves the right to rescind, revoke, or amend the Program at any time without notice.

If you are prescribed a Takeda treatment, Takeda Patient Support is here for you. Our insurance experts can help answer your questions and provide information about options that may help cover your prescribed Takeda treatment costs. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.

As you get closer to age 65 and near retirement, there are many things to consider about your insurance coverage. Takeda Patient Support insurance experts can help answer your questions. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750 to connect with one of our support specialists.

If you’re looking for information about enrolling in Medicare when you turn 65, you can also find a lot of helpful information by downloading the Transitioning to Medicare brochure.

If you or someone you care for is prescribed a Takeda treatment and has questions or concerns about a change in insurance coverage, Takeda Patient Support is here to help. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.

A Takeda Patient Support specialist can help you understand what’s covered, what’s not, and what to do next. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.

Takeda may offer programs to help you access treatment in the event of a loss of insurance coverage. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.

Educational support

OPEN ALL

If you need more training on how to administer your Takeda treatment, and if requested by your healthcare provider, call Takeda Patient Support. A support specialist can help answer your questions and schedule additional training if needed. Our support specialists are available Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.

If you are prescribed a Takeda treatment and enrolled in Takeda Patient Support, our support specialists can help you understand your condition and answer your questions about your Takeda treatment. Call us Monday through Friday, 8 AM to 8 PM ET, at 1-866-861-1750.